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Frequently asked questions

How do your homes ensure maximum comfort and warmth?

Our products are meticulously designed with your comfort and warmth in mind. By leveraging advanced insulation materials, we not only guarantee to keep you cozy and warm but also ensure a peaceful, quiet environment free from unwanted noise. Our commitment to quality means that every product is built to exceed standard requirements, offering you an unmatched level of comfort and warmth. Whether you’re facing the chill of the winter or seeking a snug refuge at home, our solutions provide the perfect blend of comfort, warmth, and tranquility.

Are your homes certified for safety and compliance?

Yes, our homes undergo rigorous testing and certification processes to meet and exceed industry standards. We ensure that all our gas, electrical, and plumbing products are certified, providing you with not only superior performance but also peace of mind knowing that safety is our top priority. Our commitment to excellence means that you can trust our products for their reliability and compliance with all necessary regulations.

Can I receive a mortgage or first home grant with your homes?

Yes, our homes are council-compliant just like a traditional house, making them eligible for mortgages and first home grants.

How does the process work?

We’ve simplified the process of building your new home to make it as straightforward and hassle-free as possible. To learn more about each step, click here to visit our detailed process page.

Can I customise my home?

Absolutely! We offer a range of customizable options, from floor plans to finishes, allowing you to create a home that perfectly suits your style and needs.

Do you provide assistance with transport and transport insurance for your products?

Absolutely! We take the hassle out of transporting your purchases by arranging both transport and transport insurance. Whether you require the whole package or just need assistance with certain aspects, we’re here to help. Our team is adept at communicating on your behalf and making all necessary arrangements, ensuring a seamless process from start to finish. With our deep understanding of the logistics involved, it’s easy for us to manage everything efficiently, knowing exactly what needs to be done. Trust us to handle the details, so you don’t have to.

How much does transport cost?

Transport costs vary depending on the distance and location of your site. We work with specialist house transport partners to provide you with an accurate estimate based on your specific requirements. Reach out to us for a personalized quote!

How should I take care of my home?

Proper maintenance is key to preserving the quality and longevity of your home. Regularly inspect and clean your roof, gutters, and exterior surfaces, and follow the care and maintenance guidelines provided with your home. For detailed instructions, visit our Care & Maintenance page.

How long is the warranty on your homes?

Our homes come with a comprehensive warranty to ensure your peace of mind. The exact duration and coverage details are outlined in our Warranty Information page, where you can learn more about what is covered and for how long.

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